This page explains how the Wood Legacy Team uses text messaging (A2P), email, and related communications, and how we handle your personal information. Please read it carefully before subscribing to or using our messaging services.
Effective date: February 24, 2026
By providing your phone number, email address, or using our services, you agree to these Terms of Service and Privacy Policy, including our A2P messaging practices.
Here is a plain-language overview of how Wood Legacy Team communicates with you and uses your information. Please review the detailed sections below for the complete legal terms.
With your consent, we may send:
You control how we contact you:
This combined Terms of Service and Privacy Policy (the “Agreement”) describes how the Wood Legacy Team (“we,” “us,” “our”) provides services to you, including our A2P (Application-to-Person) messaging program, and how we collect, use, share, and protect your information.
This Agreement applies when you visit our website, contact us, submit a form, create an account (if available), or participate in our messaging program (including SMS/MMS text messages, emails, and similar communications). By providing your contact information, using our services, or affirmatively opting into our messaging program, you acknowledge that you have read and understood this Agreement and agree to be bound by it.
If you do not agree with any part of this Agreement, please do not provide your phone number or email address, do not opt into our messaging program, and discontinue use of our services. You may still contact us by alternative methods (such as a landline call, postal mail, or in person) where available.
Our services are intended for individuals and consumers who are at least 18 years old, or the age of majority in their jurisdiction. By using our services or enrolling in our messaging program, you represent that you meet this requirement and have the legal authority to agree to this Agreement on your own behalf or on behalf of any person or entity you represent.
With your express consent, the Wood Legacy Team may send you messages related to our real estate services, which may include:
We will only send you A2P messages when you have given us appropriate consent, or when a message is permitted or required by law (for example, certain transactional or security alerts). You may provide consent in one or more of the following ways:
Your consent is not a condition of purchasing any property, service, or product. You can work with us even if you prefer not to receive marketing or automated text messages; we will simply use alternative communication methods where appropriate.
To comply with A2P messaging requirements and applicable laws, we maintain records of the consent you provide. These records may include the date and time of consent, the method used (for example, online form or keyword), the language presented at the time of consent, and the phone number or email address you provided. We store these records for as long as reasonably necessary to demonstrate compliance, manage our relationship with you, and meet legal obligations.
You may opt out of receiving marketing or informational text messages from the Wood Legacy Team at any time. The primary and fastest way to opt out is:
You can also request that we update your messaging preferences by contacting us using the methods provided in the Contact Information section below. Opt-out requests will typically be processed promptly, but please allow a short time for our systems to update. You may receive a final confirmation message indicating that your request was received and processed.
If you ever have questions about our messaging program, you may:
Message frequency will vary based on your relationship with us and the preferences you share. For example, you may receive more messages when you are actively searching for homes or working through a transaction, and fewer messages at other times. Unless otherwise indicated in a specific opt-in disclosure, you can generally expect:
We strive to keep our communications reasonable and relevant. You may contact us if you feel the frequency is not appropriate for your situation, and we will work with you to adjust your preferences where possible.
We do not charge you separate fees for participating in our messaging program. However, message and data rates may apply according to your mobile phone carrier’s plan and terms. You are responsible for any charges from your carrier, including any fees for SMS, MMS, data, international messaging, or roaming. Check with your wireless carrier if you have questions about your plan and applicable charges.
We collect information that you provide directly and information that is collected automatically when you interact with our website or messaging program:
We use reasonable physical, technical, and administrative safeguards designed to help protect your personal information against loss, misuse, or unauthorized access. These safeguards may include access controls, password protections, encryption in transit where appropriate, and staff training on privacy and security. No system can be guaranteed to be perfectly secure, and we cannot promise that your information will remain free from unauthorized access by third parties, but we work to minimize such risks in line with industry practices for small and mid-sized businesses in the real estate sector.
We retain personal information only for as long as reasonably necessary for the purposes described in this Agreement, including to provide services, maintain business and financial records, comply with legal obligations, and demonstrate A2P compliance. Factors that influence retention periods include:
When information is no longer needed, we may delete it, anonymize it, or aggregate it so that it no longer identifies you personally, subject to any legal requirements to retain certain records.
We may share your information with third parties in connection with providing our services, complying with the law, or operating our business. We do not sell your mobile telephone number to third parties for their own independent marketing purposes.
Third-party messaging and communication platforms that we use to send A2P messages (such as SMS aggregators, marketing platforms, or CRM systems) may process your data as our service providers. They are contractually or legally required to use your information only for our instructions and not for their own independent marketing campaigns toward you, consistent with carrier and A2P guidelines.
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information and participation in our messaging program. Subject to legal limitations, these may include the right to:
To exercise these rights, please contact us using the information in the Contact Information section. We may need to verify your identity before fulfilling certain requests, and some requests may be limited or denied where the law allows or requires us to retain information.
To support A2P compliance and protect other consumers, you must not use our messaging program to:
When you visit our website or interact with our digital content, we and our service providers may use cookies, pixels, web beacons, and similar tracking technologies to collect technical and usage information. This helps us understand how our website is used, improve performance, and tailor content that may be more relevant to you.
You can manage many cookies through your browser settings, including blocking or deleting them. Some browsers and devices also offer privacy controls, such as “Do Not Track” or restrictions on third-party cookies. Our website may not respond to all such signals in the same way, but we strive to respect applicable laws and industry guidance where we operate.
Some analytics and advertising providers offer their own opt-out mechanisms, which you can explore through their privacy policies or industry opt-out pages. Note that disabling cookies or certain tracking tools may affect the functionality of our website and the personalization of the content you see, but it will not typically affect your ability to opt in or out of A2P messaging using SMS keywords such as STOP or HELP.
Our website, services, and messaging program are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not guarantee that messages will be delivered, that they will be error-free, or that our systems will be available at all times.
Real estate information provided by the Wood Legacy Team or through our messaging program (such as listing availability, pricing, and estimated values) is believed to be reliable but is not guaranteed and may change without notice. You should independently verify important details before making any real estate decisions.
To the fullest extent permitted by law, the Wood Legacy Team and our agents, employees, and affiliates will not be liable for any indirect, incidental, consequential, special, or punitive damages, or for any lost profits or revenues, arising out of or in connection with our messaging program, website, or services, even if we have been advised of the possibility of such damages. Our total cumulative liability for any claims related to this Agreement, our website, or messaging program will not exceed the amount you have paid to us (if any) for the specific service giving rise to that claim, or an alternative amount required by applicable law.
Some jurisdictions do not allow certain warranty disclaimers or limitations of liability, so parts of this section may not apply to you. In such cases, this section will apply to the maximum extent permitted by law in your jurisdiction.
We may update or modify this combined Terms of Service and Privacy Policy from time to time to reflect changes in our services, our A2P messaging practices, applicable laws, or other operational reasons. When we make material changes, we will update the “Effective date” at the top of this page and may provide additional notice, such as by email, SMS, or a prominent notice on our website, when appropriate.
Your continued use of our website, services, or messaging program after changes are posted means you accept the updated Agreement. We encourage you to review this page periodically to stay informed about our current terms and privacy practices.
If you have questions about this Agreement, our A2P messaging program, or our handling of your personal information, or if you wish to exercise your privacy rights, please contact the Wood Legacy Team using one of the methods below:
Wood Legacy Team
[Street Address Line 1]
[City, State, ZIP]
Phone: [Business Phone Number]
SMS Support: Reply HELP to any message we send, or contact us at the phone number above.
Email: [Compliance or Support Email Address]
Website: [Primary Website URL]
When contacting us about your A2P messaging preferences or privacy rights, please include your name, contact details, and a description of your request so we can assist you efficiently. For text-related requests, providing the phone number that receives our messages will help us locate your record quickly.
This FAQ is provided for convenience and does not replace the full Terms of Service & Privacy Policy above.
No. Text messaging is optional. Your decision to opt in or opt out of our messaging program does not affect your ability to buy, sell, or learn about real estate with us. If you prefer, we can communicate by phone calls, email, or other agreed methods.
You can opt out at any time by replying STOP to any message we send from that specific phone number, short code, or long code. You may also contact us directly by phone or email to request that we remove your number from our messaging program.
With your consent, you may receive real estate alerts (such as new listings and price changes), updates about your inquiries or transactions, appointment reminders, market insights, and occasional promotional offers related to our real estate services.
We do not sell your mobile number to third parties for their own independent marketing. We may share your information with service providers and real estate partners who help us deliver services, as described in the Sharing of Information & Third Parties section.
We keep your data and consent records only as long as reasonably necessary to provide services, maintain compliance with A2P and legal requirements, and manage our business. When information is no longer needed, we may delete or anonymize it, subject to legal retention requirements.